Privacy Policy
Privacy Notice – ROIG Lawyers
Last Updated: May 2024
Welcome to ROIG Lawyers located at www.roiglawyers.com (“Website”). ROIG Lawyers is committed to protecting the integrity and privacy of your personal information. Except as otherwise stated, any personal information you may provide to us or that we may collect about you is subject to this Privacy Notice.
This Privacy Notice explains how we collect personal information through our Website and our technology, including our mobile application, as well as all related services (collectively “Services“); this Privacy Notice also explains how we use or disclose such personal information. By using our Website or Services, you are providing your consent for us to collect, receive, store, process and transfer (collectively “process”) your personal information in accordance with this Privacy Notice.
Our Website and Services are intended for (a) visitors to our Website and (b) our Clients. Visitors to the Website and actual and potential Clients are each a “Services User”; “user”; or “you”. If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.
What is in this Privacy Notice?
We recommend that you read this Privacy Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Notice, then you can click on the relevant link below to jump to that section.
- What does ROIG Lawyers do?
- What other agreements may apply to my information?
- What information does ROIG Lawyers collect through the Website?
- How does ROIG Lawyers use this information (i.e., purpose and lawful basis of processing)?
- Who does ROIG Lawyers share my personal information with?
- Cookies and similar tracking technology
- How does ROIG Lawyers keep my personal information secure?
- Data retention
- Your data protection rights
- Mobile Notifications
- Third Party Services
- Children’s Online Privacy Protection Rule (“COPPA”)
- Updates to this Privacy Notice
- How to contact us
What does ROIG Lawyers do?
ROIG Lawyers provides professional legal services through our Website and various other mediums. We process personal information as part of our Services.
What other agreements may apply to my information?
If you have entered into an engagement agreement with ROIG Lawyers you should review its terms as it may contain important information about how ROIG Lawyers handles your personal information and provides the Services to you. To the extent there is any conflict between this Privacy Notice and the terms of any ROIG Lawyers engagement agreement, then the terms of your ROIG Lawyers engagement agreement will control. As well, you should carefully review ROIG Lawyers’ Website Disclaimer located here: https://roiglawyers.com/disclaimer/.
What information does ROIG Lawyers collect through the Website?
Information that we may collect about you through our Website, broadly falls into the three categories listed below, which we have collected in. the preceding 12 months:
- Information that you provide voluntarily
Our Website may permit you to provide contact information voluntarily in order, for example, to request contact, use our Services, or acquire information about our Services; if you provide such information through our Website, such information may include:
- email;
- first name;
- last name;
- home address;
- phone number; and
- other information you may voluntarily provide through the chat bot function.
PLEASE NOTE: In the event that you use a chat bot function on our Website, we use a third-party service provider to collect and respond to information you provide through this function.
- Information that we collect automatically
When you visit the Website, we may collect certain information automatically from your device. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked, and the date and time of such interactions.
Collecting this information enables us to better understand users of our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our Services Users.
Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below.
- Information that we obtain from third-party sources
From time to time, we may receive personal information about you from third-party sources, but only where we have either entered into a contract with such third-party sources or checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
The types of information we collect from third parties may include general geo location information to identify what state and country you are visiting our site from, and we use such geo location information to ensure inquiries and other requests are routed to the appropriate team for processing as promptly as possible.
For the avoidance of doubt, if we de-identify your personal information, such de-identified information is no longer personal information and we may use and/or disclose it as we choose in our sole discretion. We may also use and/or disclose aggregated information that cannot be used to identify you as we choose in our sole discretion.
How does ROIG Lawyers use this information (i.e., purpose and lawful basis of processing)?
ROIG Lawyers may use your personal information in a variety of ways for the operation of the Website and its Services, including:
- To provide the Services pursuant to our agreement with Users:
- To operate, maintain, enhance, and provide all of the features and services found on the Website and Services, to personalize the Website and Services for your preferences and interests.
- To verify your identity.
- To contact you for administrative purposes regarding the Services or for customer service purposes.
- To manage your account.
- To process billing and payments.
- To perform the Services generally.
- As appropriate based on our legitimate interests including:
- Customizing the Website or Services.
- Providing our Services, including our Website.
- To understand and analyze the usage trends, interests, and preferences of our users, to improve the way the Website and Services works and looks, and to create new features and functionality.
- ROIG Lawyers may now or in the future use “automatically collected” information and “cookies” information to: (a) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Website or Services; (b) monitor and analyze the effectiveness of the application and evaluation activities; (c) monitor aggregate usage metrics such as total number of users, pages and media and features of the Website or Service accessed, etc.; and (d) track your entries, submissions, and status, including the ways in which you may interact with the Website or Services.
- Providing information that we believe Services Users may find helpful.
- Responding to any comments or complaints you may send to us.
- As we determine that such disclosure is necessary to (a) enforce or apply the terms and conditions of our Website or Services; (b) comply with our legal obligations or regulatory requirements, including for investigative purposes, and as otherwise required by law; (c) protect the rights, property or safety of us, our Services Users or third parties; or (d) prevent a crime or protect national security.
- Relying on your consent:
- Where it is in accordance with your marketing preferences, to send emails related to the products and services we think you may be interested in, including products and services provided by us, our affiliates and carefully selected partners. You will have the ability to opt-out of receiving any such marketing communications, either through links provided in the messages, or by updating your account preferences through the Website or Services.
- We place using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology” below; for example, in order for you to personalize the Website or Services.
- If we otherwise ask for your express consent, we will use for the purpose noted in such consent document.
- Wherever we rely on your consent, you will always have the right to withdraw that consent. Please note that such withdrawal will be honored for any future or continued use, although we may have other legal grounds for processing and/or retaining your personal information for other purposes, such as those set out above. In some cases, we may elect to send you direct marketing without your consent, for example, where we rely on our legitimate interests. You have a right to opt-out of direct marketing at any time. You can do this by following the instructions in the communication where this is an electronic message, or by contacting us at the “How to contact us” heading below.
Who does ROIG Lawyers share my personal information with?
We may disclose your personal information where we are authorized by law and unless you have chosen to opt-out, we may share your personal information with our affiliates and group companies for marketing, communication and the facilitation of our Services. We will share your personal information to the following categories of recipients:
- to our third-party services providers and partners who provide data processing and other services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security and features of our Website and Services, or process payments), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information;
- to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
- in connection with any proposed purchase, reorganization, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice;
- to any other person with your consent to the disclosure.
Third-party services providers and partners are obligated to comply with applicable data protection laws.
Cookies and similar tracking technology
We use cookies and similar tracking technology (collectively, “Cookies“) to collect and use personal information about you, including to help us understand how our Website and Services are being used or to personalize our Website and Services for you. A cookie is a small text file that is recorded either temporarily or persistently on a hard drive by a web page server depending on use they enable us to recognize you without requiring you to repeatedly log in when using the Services. Web beacons are graphics designed to collect web log information such as pages viewed, or messages opened. By relying on cookies, web beacons, and similar technology, ROIG Lawyers may be able to deliver more efficient Services that are more personalized for each user. Additionally, these technologies may allow us to monitor traffic patterns, Services usage, and session information to make the Services more useful.
We currently collect the following cookies:
How does ROIG Lawyers keep my personal information secure?
We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please be aware that no physical or technical system is completely secure or immune from outages, losses, attacks, circumvention, design or implementation flaws, and human error. Therefore, we cannot and do not ensure or warrant that information you transmit to ROIG Lawyers will not be lost or compromised, either during or after transmission.
Data retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with our Website or Services as you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Where we process personal information for marketing purposes or with your consent, we have the right to process such personal information until you either revoke your consent or request that we stop (for example, to stop use for further marketing purposes). Where we are required or allowed to do so by law, we also keep a record of the fact that you have asked us not to send you direct marketing or to process your personal information to comply with your request.
Your data protection rights
Notice to California Residents
If you are a California resident, the California Consumer Privacy Act (“CCPA”) may provide you with the right to request access to your Personal Information, additional details about our information practices and deletion of their Personal Information (subject to certain exceptions). California consumers also have the right to opt out of sales of Personal Information, if applicable. We describe how California consumers can exercise their rights under the CCPA below. Please note that you may designate an authorized agent to exercise these rights on your behalf by providing written materials demonstrating that you have given the authorized agent signed permission to submit the request. Please note that if an authorized agent submits a request on your behalf, we may need to contact you to verify your identity and protect the security of your Personal Information. We will not discriminate against you if you choose to exercise your rights under the CCPA.
Right to Access. You may have the right to access Personal Information which we may collect or retain about you. If requested, we shall provide you with a copy of your Personal Information which we collect as required by the CCPA. You may also have the right to receive your Personal Information in a structured and commonly used format so that it can be transferred to another entity (“data portability”).
Right to Know. You may have the right to request that we disclose the following about your Personal Information, as defined by the CCPA:
-The specific Personal Information we may collect;
-The categories of Personal Information we may collect;
-The categories of sources from which we may collect your Personal Information;
-The business purpose(s) for collecting or sharing your Personal Information;
-The categories of Personal Information we may disclose for business purposes; and
-The categories of third parties to whom we may share your Personal Information.
Right to Opt-Out/Not Sell My Personal Information. ROIG Lawyers does not sell or share Personal Information within the meaning of the CCPA.
Right to Limit Sensitive Personal Information. ROIG Lawyers does not collect or process Sensitive Personal Information for the purpose of inferring characteristics about its consumers.
Right to Deletion. In certain circumstances, you have the right to request the deletion of your Personal Information. Upon verifying the validity of a deletion request, we will delete your Personal Information from our records, and instruct any service providers or contractors to delete your information, when applicable.
Right to Correction. In certain circumstances, you have the right to request correction of any inaccurate Personal Information. Upon verifying the validity of a verifiable consumer correction request, we will use commercially reasonable efforts to correct your Personal Information as directed, taking into account the nature of the Personal Information and the purposes of maintaining your Personal Information.
Exercising Your Rights. If you are a California resident, you can exercise any of your available rights as described in this Privacy Notice and under applicable privacy laws by using the contact information provided below under “How to contact us” or as described in this section. We will not discriminate against you for exercising such rights. Except as described in this notice or provided for under applicable privacy laws, there is no charge to exercise of your legal rights. However, if your requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either (i) charge a reasonable fee taking in account the administrative costs of providing the information or taking the action requested; or (ii) refuse to act on the request and notify you of the reason for refusing the request.
In order to exercise any of your rights under the CCPA, and if you are a California resident, you may contact us by calling 954-462-0330 or emailing info@roiglawyers.com.
Your request to us must provide sufficient information that allows us to reasonably verify you are the person about whom ROIG Lawyers collected personal information or an authorized representative and describe your request with sufficient detail that allows ROIG Lawyers to properly understand, evaluate, and respond to it.
Other California Privacy Rights: California’s “Shine the Light” law (California Civil Code section 1798.83) gives customers who are California residents the right to ask, once a year, (1) what personal information was disclosed to third parties for those third parties’ direct marketing purposes in the prior calendar year; and (2) the identities of the companies with whom the information was shared. The terms “customers” and “personal information” have the meaning given by the Shine the Light (California Civil Code Sec 1798.83).
We do not share personal information, as defined in California Code Civil Section 1798.83, with third parties for their direct marketing purposes absent your consent. If you are a California resident, you may request information about our compliance with California’s Shine the Light law by sending us a written request to info@roiglawyers.com or via mail to 1245 S. Military Trail, Suite 100 Deerfield Beach, FL 33442. Any such written request must include “California Shine the Light Law Request” in the first line of the description and include your name, street address, city, state, and zip code. We are only required to respond to one Shine the Light law request per customer per year, and we are not required to respond to requests made by means other than through this email address and mailing address. Further note that “Shine the Light” rights and CCPA rights are provided under different statutes and must be exercised separately.
Other State Specific Privacy Laws
This Privacy Notice also applies to consumers who reside in states that have adopted consumer privacy laws. Because of differences in certain state laws and the effective dates of those state laws, this section may apply to residents of one or more states with consumer privacy laws requiring such information. States that have passed consumer privacy laws as of the date of this Privacy Notice are Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia (collectively “US State Privacy Laws”). We have not sold personal information in the past twelve months. We have also not “shared” or made available personal information for the purposes of targeted advertising in the past twelve months.
Your Rights Under Applicable US State Privacy Laws. To the extent applicable under US State Privacy Laws, you may have the following rights in connection with your personal information:
- You have a right to confirm whether or not we process your personal information as well as to access and receive a copy of the specific personal information we have collected about you.
- You have a right to receive the Personal Information, limited to the Personal Information you previously provided to us, in a structured and commonly used format so that it can be transferred to another entity (“data portability”).
- You have a right to deletion of your personal information, subject to exceptions under applicable US State Privacy Laws.
- You have a right to request correction of any inaccurate personal information we hold about you.
- You have a right to opt-out of our sale or our use of personal information for targeted advertising purposes.
- Finally, you have a right to receive notice of our practices at or before collection of personal information and you have a right not to receive discriminatory treatment for exercising any of your rights described under this section. We will not discriminate against you based on your exercise of any of your rights.
You can assert these rights only where we receive a verified request from you. For information on how to exercise your rights, please see the “Exercising Your Rights” section above.
Use of Agents. If you are a consumer in a jurisdiction that recognizes the ability to use an authorized agent and wish to contact us through an authorized agent, the authorized agent can submit a request on your behalf along with a statement, certified as may be required, that the agent is authorized to act on your behalf. In order to verify the request, we may ask you to verify your identity.
Appeals. If you are in a jurisdiction that recognizes your ability to appeal a decision we have made in connection with your attempt to assert a right under applicable US State Privacy Laws (such as Texas, Oregon, Montana, Colorado, Connecticut or Virginia), you may file an appeal of our decision refusing your request to exercise your rights under this Privacy Notice. Requests to change our policies or practices are not grounds for appeal. If your jurisdiction allows you to file a complaint with the state’s Attorney General’s Office regarding any concerns with the result of your appeal request, you may do so by using the following links as may be applicable to you: Virginia (www.oag.state.va.us/consumer-protection/index.php/file-a-complaint), Colorado (coag.gov/file-complaint), Connecticut (portal.ct.gov/AG/Common/Complaint-Form-Landing-page), and Texas (https://oag.my.salesforce-sites.com/CPDOnlineForm).
Third Party Services
The Website and Services may contain references and links to other websites and services provided by third parties. Any personal information you provide on third-party sites or services is provided directly to that third party and is subject to that third party’s policies governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links are displayed on the Website or Services. We encourage you to learn about third parties’ privacy and security policies before providing them with your personal information.
Children’s Online Privacy Protection Rule (“COPPA”)
We do not knowingly or specifically collect personal information from users under 16 years of age. We do not authorize users under 16 years of age to use the Website or Services. Please notify us if you believe our Website or Services are being used by a child under the age of 13.
Updates to this Privacy Notice
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.
How to contact us
If you have any questions or concerns about our use of your personal information, please contact us using the following details:
info@roiglawyers.com
954-462-0330
1245 S. Military Trail, Suite 100 Deerfield Beach, FL 33442